Refund Policy – Expanse Hub 360
Digital Course Purchases
All courses are delivered as digital content with immediate access upon purchase.
Under the Consumer Contracts Regulations 2013, customers normally have a 14-day cooling-off period. However, by purchasing and accessing our digital courses, you expressly agree that:
Access to digital content begins immediately, and
You waive your statutory 14-day right to cancel once access has been granted.
Because course materials are instantly accessible and downloadable, refunds are not available once access has been provided.
Exceptions
We will consider refunds only in the following circumstances:
Duplicate payment
Technical failure that prevents access and cannot be resolved
Exceptional circumstances at our discretion
Requests must be made within 7 days of purchase by emailing [your email].
Our Commitment
We are committed to delivering high-quality, clearly described courses. If you experience a genuine issue, please contact us promptly so we can resolve it fairly.